We prefer you register at VBuy.in, but it is not mandatory. Instead, you need a Facebook or Google Account to sign in. We do not store your Social Login Passwords so that your privacy is ensured.Registering at VBuy.in would help you to store your information with us and you do not have to enter your details everytime you shop with us.
Creating an account on VBuy.in helps you in many ways: 1) Track Order: Track or Cancel your Order anytime 2) My Profile: View your account detail such as Username, Email, Password, etc. 3) Change Password: Change your password. You will also be eligible to receive ongoing discounts and offers.
No, there are no registration charges for creating an account with us. It is absolutely free of cost.
If you have trouble logging in, please follow these instructions: 1) Check your login details. Your login username is the e-mail address you used for registration. 2) Please make sure that your web browser accepts cookies. 3) If you have forgotten your password, reset your password using the ‘Forgot your Password’ link on the ‘Sign in’ page. 4) If you are still unable to access your account, please contact Customer Care helpdesk and indicate the problem. We will assign you with a new password, and you can change it once you log in. Please note that sometimes the problem might be caused due to system maintenance at our end. In such a case, please wait for 30 minutes and try again.
Don't worry! We are absolutely committed to safeguarding your personal information. The personal information collected is done to enable us to send you the products you have ordered and to validate your identity, as well as to provide us with a way to get in touch with you. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. We do not pass on, trade or sell your personal information to anyone.
Definitely Not! You can save the products you like in your wishlist for future purchase so that you can find it easily. The price and availability of products remain subject to change. Your Wishlist serves only to remind you of products that you wish to buy. If the product is discontinued, it will be removed from your wishlist.
Do not worry. Follow these steps mentioned below to reset your password: 1) Click on "LOGIN" on the top right side of the VBuy.in homepage. 2) Click on the Forgot your Password link displayed on the page. 3) Enter your registered e-mail id and you will receive a link to reset your password in your mailbox.
No. Your VBuy.in account does not have an expiration date. You can shop on our site anytime and discover exciting offers.
Yes, there are periodical offers, which show up on the homepage. Coupons, if applicable, will be accepted while you checkout.
We accept the following modes of payment: 1) Debit/Credit Cards/Net Banking of all major banks 2) PayU Money 3) Cash On Delivery (COD)
No. It doesn’t matter if you don’t have a Credit/Debit card. VBuy.in offers you the option of paying for the purchase at your doorstep. Place your order and make cash payment to our COD partner upon the delivery of your item. Not all deals/products have COD option. Please check the deal page before buying. Also, VBuy.in does not offer COD at all locations.
This service depends upon the location of delivery.
There are no extra charges other that the product cost mentioned on the product page. Your total bill amount will be displayed at the time of making the payment and before your order is placed. You can chose to pay through credit card/net banking/debit card or Cash on delivery. You are not required to pay any amount in excess of what is mentioned on the invoice.
If the amount is debited from POS and if it’s not showing up, check with the payment gate way team and it will be credited with 6-9 business days in customer account as per standard banking procedure.
We never store the card details at VBuy.in..
Once your order is confirmed and processed, you will receive a shipment notification via E-mail/SMS advising you about the confirmation.
Order verification is done by VBuy.in for all cash on delivery orders. It ensures authenticity of the order placed and makes sure there is no inconvenience caused to the customer.
Select the TRACK ORDER option at the top right corner of the page to get information about your order.
Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an E-mail/SMS informing you about the delay along with the new expected delivery date. Select the TRACK ORDER option at the top right corner of the page to get the current status of your order.
Shipping and Delivery charges are particular to a product and have been mentioned on each product page. The charges will vary depending on your location. For most products on VBuy.in, the shipping and delivery is provided free of cost..
We have partnered with a number of trustworthy delivery partners. Once your order is dispatched, you will be informed about the shipping details via E-mail/SMS. Unfortunately, we do not offer the option to choose your preferred delivery partner. However, we will inform you when such services are rolled out in future.
VBuy.in tries to ensure that your shopping experience perfect. However, if you receive an open or a tampered package, please do not accept it. Report this concern by mailing to email@example.com or call us at +91-7305991401 . We will look at it immediately and get back to you.
We are sorry you had to experience this but please check if your order contains items with different delivery time. Items with different delivery times are shipped to you separately. Do not worry, your order is on its way to you! The expected date and time of delivery will be communicated to you before the dispatch of your order. Under rare circumstances, if we are unable to fulfil your order, we will refund you the full payment made towards that particular product, at the earliest.
If you wish to cancel your order, please follow these steps: 1) Go to TRACK ORDER at the top-right corner of the page. 2) Click on the Cancel link against the particular order. 3) Once the cancellation request is created, we will ensure that the cancellation is processed on priority.
To place a replacement request for a product you bought at VBuy.in, Mail us to firstname.lastname@example.org or call us at +91-7305991401. We will ensure that the replacement request is processed as soon as possible.
Yes, you may cancel your order if the order has not been shipped yet. To cancel your order go to TRACK ORDERS at the top-right corner of the page.
We regret the inconvenience caused due to order cancellation. Your order may have been cancelled due to any of the following reasons: 1) If product is out of stock or is discontinued 2) Inaccuracies or errors in pricing information We will inform you about the cancellation of your order and share details if partial order or whole is cancelled. We will contact you if any additional information is required to accept your order.
We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request or get in touch with us. You will also have the option to choose refund for the product.
Delivery is usually safe, but, if you receive a damaged product you can return/replace it. To avoid any hassle, go through the following steps: 1) On delivery, check if the product is packed properly, is factory sealed and there is no physical damage to the carton. 2) If you are concerned, don't open the product yourself. Call the VBuy.in customer care at +91-7305991401. for further assistance.
Once you have raised a replacement request, our team will investigate and initiate the replacement process. You will receive an e-mail/sms advising you on the estimated delivery date. Based on customer location, delivery span varies.
Replacement can be initiated only if the product is in stock. Unfortunately if the product is out of stock then refund is initiated after your confirmation.
Refund is provided only when wrong product is delivered or damaged and the actual product is out of stock with the sellers.
Currently this feature is not available. You can open the product only once you have made the full payment to the delivery executive in case of cash on delivery orders. However, if for some reason you are not satisfied with the product you can initiate a refund or replacement without any hassle by mailing us to email@example.com or calling us at +91-7305991401.
Dispatch time varies depending upon the location of the vendor and serviceability of courier partner in that area. Usually, your order will be dispatched within 1-2 business days.
All items are carefully and safely packed and sealed to ensure that they are not damaged during Shipping. Our delivery partners are trained to handle your precious cargo with extreme care.
Dispatch refers to packing and shipping of your order. This means that the order is on its way to your delivery address. Delivery date is the date on which your order will be delivered to the delivery address mentioned by you while placing the order.
All in-transit items are insured. In case on opening the item if you feel that the item is damaged you can place a replacement request.
Most of the products on VBuy.in have free delivery which means you don't have to pay anything extra as delivery charges. In case there is a delivery charge applicable to a product, then the same will be mentioned on each product page. The charges will vary depending on your location.
For a smooth delivery of your orders, we have partnered with a number of trustworthy delivery partners. Once your order is dispatched, you will be informed about the shipping details via E-mail/SMS. Unfortunately, we do not offer the option to choose your preferred delivery partner. However, we will inform you when such services are rolled out in future. Courier partner is selected based on their serviceability in a particular pin code. It is possible that a particular courier partner is serviceable in a particular pin code but does not have the infrastructure to deliver heavy items in the same pin code like TV, AC's, etc.
Unfortunately, we do not deliver products internationally at this point in time. However, you can place your orders to Chennai from any part of the world.
We welcome you to join our VBuy.in family as a seller. You need to register and once we contact you for a confirmation, you can start selling your products on VBuy.in. Click here(vbuy.in/Retailer) to fill the form.
We encourage our customers to share their shopping experience with others by writing Reviews. On every product page you will find a review section where you can write a review and rate it. Reviews can fetch you likes of other customers who found it useful.
For any assistance or help please get in touch with our Customer Care Support at +91-7305991401 or mail to firstname.lastname@example.org.
In order to register, please fill a simple registration form Here http://www.vbuy.in/Retailer.html. We will respond to you after reviewing your information at the earliest.
We are here for you, Selling on VBuy.in is very easy and we will guide you to make our partnership successful. You do not need any Website or any other Online Store to Sell on VBuy.in.
VBuy.in charges a small fee to list your catalogue online. You also pay a small commission for what you sell. The commission structure is shared and agreed with you at the time of registration.
To sell on VBuy.in you should be able to meet following criteria: 1) You should be authorised to sell in India 2) You can only sell new and genuine products through VBuy.in 3) You can be any of the following: Manufacturer, Wholesaler, Distributor, Retailer 4) There are few exceptions to the rule for which you may contact us.
You can sell items in the following categories: 1) Baby Products, Beauty, Books, 2) Consumer Electronics (including Cameras and Video Games - Consoles), 3) Digital Accessories (including Mobile Accessories, Electronics Accessories and PC Accessories), 4) Home, Jewellery, Kitchen, Luggage, 5) Mobile Phones, Movies, Music, Personal Care Appliances, 6) Personal Computers, Tablets, Toys, 7) Video games (consoles and games), Watches, 8) Furniture and Home Furnishings, Stationaries, 9) Men and Women Clothing, 10) Men and Women Accessories (Footwear, Bags, Sunglasses, Perfumes), 11) Health and Sport Accessories (Nutritions, Exerciser, Treadmills, Sports Goods etc), Further detailed categories can be seen on our home page. More categories are coming soon. Please Contact Us to know more.
Once the registration process is complete our team will work closely with you to create your online catalogue. You will also be given access to online panels through which you can easily manage your listings.
Selling on VBuy.in is very easy. 1) First you list the products that you want to sell on VBuy.in. 2) Customer sees your product and makes a purchase. 3) You will receive an email to ship the product. 4) You deliver the product to the customer and confirm shipment. 5) VBuy.in will deposit the funds into your bank account (as per the payment term) after deducting its fees.
No. At this time, VBuy.in allows shipments only within Chennai.
Mail us to retailer email@example.com. We will confirm with you and start the cancellation process.
We will clearly indicate on our product detail pages and offer listing pages that the product is sold by you and the invoice will carry your name.