Refund Timeline
Pay Mode | Refund duration | Refund Mode |
Credit Card | 6-12 Days* | Credit Card |
Net Banking | 4-8 Days* | Online Transfer to Bank Account |
Debit Card | 4-8 Days* | Online Transfer to Bank Account |
Cash on Delivery (COD) | 8-10 Days* | Cheque |
Cheque / Demand Draft | 8-10 Days* | Cheque |
* Note: Weekends, Holidays are excluded
If you wish to cancel your order, please follow these steps:
To place a replacement request for a product you bought at VBuy.in, Mail us to support@vsonlineservices.com or call us at +91-7305991401. We will ensure that the replacement request is processed as soon as possible.
Yes, you may cancel your order if the order has not been shipped yet. To cancel your order go to TRACK ORDERS at the top-right corner of the page.
We regret the inconvenience caused due to order cancellation. Your order may have been cancelled due to any of the following reasons:
We take utmost care to ensure customer satisfaction. Unfortunately, if you receive a wrong product please raise a replacement request or get in touch with us. You will also have the option to choose refund for the product.
Delivery is usually safe, but, if you receive a damaged product you can return/replace it. To avoid any hassle, go through the following steps:
Once you have raised a replacement request, our team will investigate and initiate the replacement process. You will receive an e-mail/sms advising you on the estimated delivery date. Based on customer location, delivery span varies.
Replacement can be initiated only if the product is in stock. Unfortunately if the product is out of stock then refund is initiated after your confirmation.
Refund is provided only when wrong product is delivered or damaged and the actual product is out of stock with the sellers.