TERMS & CONDITIONS


Updated On 18 November, 2022

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.VBuy.in website.

VBuy.in is a trademark of VS Online Services Pvt Ltd a company incorporated under the Companies Act, 2013 with CIN : U74900TN2014PTC097302.
Following are the set of terms and conditions applicable for the use of the website www.VBuy.in If you do not agree with any of these terms, kindly refrain from using the services of the website. If you continue to use the services you are deemed to have accepted these terms in full.
Should you have any clarifications regarding the Terms of Use, please contact us at support@vsonlineservices.com

DEFINITIONS

In interpreting these terms, Following definitions apply
  • "Website" means www.VBuy.in.com
  • "Company" means VS Online Services Private Limited and having its office VS Online ServicesPrivate Limited,Chennai, India and includes its legal representatives, executors, administrations and assigns.
  • "Buyer" means any persons who buys or is proposing to buy the items offered at the website.
  • "Seller" means any person, firm, company or other entity that has offered to list/sell its products or services through the website.
  • "The term "Person" includes body corporates, firms, association of persons of any description and their legal representatives, executors, administrations and assigns.
Role of the Website
  • This website is a platform where the user can find information posted by sellers intending to sell their products and services under such terms as they determine. The user may go through the content and take decisions based on the information provided to contact the respective sellers.
  • The user understands that the website is only an "Intermediary" and does not endorse any products or services offered herein nor any other the information provided by the sellers.
  • The user understands that it is his sole responsibility to verify the information provided by the seller before taking any decision regarding the further processing of information at his end.

Applicable Laws and Jurisdiction
This agreement is deemed to be executed within the jurisdictional bounds of India. Any disputes arising out of this agreement shall be subject to the jurisdiction of Courts in Chennai, in the State of Tamilnadu, India as per laws applicable in India.

Selling Rights
The User understands that the respective sellers alone are responsible for any Intellectual Property Rights and Selling Rights associated with any product/service listed on the website.

Obligations of the Company
Subject to the fact that the information about any product or service is as provided by the respective seller, the Company shall take reasonable care to ensure that the content provided on the website is
  • Fair, reasonably free of errors and not false or misleading free from bugs, viruses, Trojans or other malicious codes
  • The Company shall not be liable for any loss including consequential loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill or loss or corruption of information or data or loss in any other form to the user as a result of using the website.

Information to User
  • The user shall provide accurate and complete information about himself including his e-mail address at the time of registering as a member on the website for availing the services offered.
  • The website presents products and services as per the individual specifications mentioned against each item. Prospective buyers shall check and the specifications and satisfy themselves before purchasing the item.
  • Prospective buyers may note that the Company provides a faithful reproduction of information as provided by the sellers on the website. The specifications and other information related to the products and services are as indicated by the respective manufacturer in their product or in their website and from various other sources.
  • The User shall not carry out any activity which causes damage, modification or deletion of any content on the website or to its functionality or otherwise impairs the functioning of the website.
  • The user shall be bound by the Privacy policy of the Company available on the website

Contacting Retailer
We partnered with third party SMS and mail providers for getting SMS and mails, when user contact Retailers/Sellers. Also, when Retailers reply to prospective buyers. Retailers/Sellers also have a Inbox provided, where they can reply for the enquiries from prospective buyers.
Company is not responsible for any delay in delivery or SMS or mail, as these are subject to the third party servers. However, we ensure that every mails /SMS will be on time to the maximum effort.

Third Party Content
The website may contain links to third parties including advertisements. The Company shall not be responsible for any damages, claims or liability from your use of any third party website you may visit as a result of such links or advertisement content.

Grievance Redressal
Any disputes arising out of the use of the website is subject to the Grievance Redressal procedure indicated on the website and the laws applicable in India. Any dispute that may arise between the user and the seller in respect of the product or service is outside the scope of the functions of this website and shall be settled as a dispute in the physical society between the seller and purchaser of any product or service under the legal remedies available for such transactions.

Our Servers
Company reserves the right to host data in India or elsewhere as per its convenience. Also, our Servers may be maintained and managed by another agencies/company.

Information Security
The Company follows reasonable security practices to protect the loss, misuse or unauthorized alteration of user's personal information that is made available to the Company by the user.

The above terms are subject to changes from time to time and such changes will be notified on the website. It shall be the responsibility of the user to verify the latest version of the terms each time he makes use of the service.

  • Please read the terms of use carefully before using or registering on the website or accessing any material, information or services through the website. Your use of the website or the services provided by the website shall signify your acceptance of the terms of use and your agreement to be legally bound by the same.
  • You hereby expressly agree to receive communications by way of SMS, e-mails from VBuy.in relating to Services provided through the Website. A User can unsubscribe/ opt-out from receiving communications from VBuy.in through SMS and e-mail anytime by Sending an email to support@vsonlineservices.com
  • Notice: All notices of VBuy.in will be served by email or by general notification on the WebSite.
  • Waiver: Any failure by VBuy.in to enforce or exercise any provision of the Terms of Use, or any related right, shall not constitute a waiver by VBuy.in of that provision or right.

Ownership
We do not own the product or services offered through VBuy.in or control the Sellers of their related services. However we own the technical solution for the product and any technical issues related to the application will be addressed by our technical team through support.

The prices reflected on the Platform are determined solely by the Sellers or on their behalf. Prices may change at the time of placing order and such change of price are at the sole discretion of the Sellers attributing to various factors beyond control.

In some cases, may due to technical issues, typographical error or product information supplied by Sellers be incorrectly reflected and for such orders, Sellers or our team may cancel your order(s).

Sellers will be responsible for any warranty/guarantee of the products sold through this platform.

Shipping Policies
The Platform allows you to place orders from various sellers, and all deliveries will be handled by the sellers and not VS Online Services/VBuy.in unless specifically mentioned.

Any order that you place shall be subject to the terms and conditions set out in the Terms of Use by the policy or specific seller policy including, but not limited to, product availability and delivery location serviceability

It shall be the visitor/customer/users/consumers sole responsibility to bring any incorrect details to our attention, to our support, detailed provided in the end of this terms

Financial Terms
All payments made against the purchases/services on the Platform by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Payment Gateways are integrated in this platform, and terms of use of the particular payment gateways is applicable for all transactions.

You understand, accept and agree that the payment facility provided by VBuy.in is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment on delivery, collection and remittance facility for the transactions on the Platform using the existing authorized banking infrastructure and credit card payment gateway networks. Further, by providing payment facility, VBuy.in is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price.

You acknowledge and agree that we act as the Merchant’s payment agent for the limited purpose of accepting payments from you on behalf of the Merchant. Upon your payment of amounts to us, which are due to the Merchant, your payment obligation to the Merchant for such amounts is completed, and we are responsible for remitting such amounts, to the Merchant.

Cash on delivery orders, payment can be directly paid to Seller/Merchant for Orders made using the Platform, if the seller added the provision for Cash On Delivery.

Some Sellers have their own website and you can directly pay through their platform and those payments will be take care by the seller portal itself, which will not be VBuy.in and will be the customers app or site.

All liable taxes and charges are between Seller and Buyer using this platform and VBuy.in is not liable for any deposit of taxes applicable in the transaction.

Infringement Policy
VBuy.in is committed to removing infringing products from the site. To facilitate this, we have put in place, Infringement Verification process so that intellectual property owners could easily report listings that infringe their rights. It is in our VBuy.in interest to ensure that infringing products are removed from the site, as they erode Buyer and Seller trust.

However, we aggregate some products from our sellers app and site and we will notice a take down notice to those sites, and removing those products from their site is the sole responsibility of their application. But, we have the provision to not show in our VBuy.in platform

*DISCLAIMER*
The Platform may be under constant upgrades, and some functions and features may not be fully operational.

Due to the vagaries that can occur in the electronic distribution of information and due to the limitations inherent in providing information obtained from multiple sources, there may be delays, omissions, or inaccuracies in the content provided on the platform or delay or errors in functionality of the Platform. As a result, we do not represent that the information posted is correct in every case.

Our Company expressly disclaim all liabilities that may arise as a consequence of any unauthorized use of credit/ debit cards and all liability that may arise due to any violation of any applicable Laws including the Law applicable to products and services offered by the Sellers.

While the materials provided on the Platform were prepared to provide accurate information regarding the subject discussed, the information contained in these materials is being made available with the understanding that we make no guarantees, representations or warranties whatsoever, whether expressed or implied, with respect to professional qualifications, expertise, quality of work or other information herein. Further, we do not, in any way, endorse any service offered or described herein. In no event shall we be liable to You or any third party for any decision made or action taken in reliance on such information.

The information provided hereunder is provided "as is". VBuy.in and / or our employees make no warranty or representation regarding the timeliness, content, sequence, accuracy, effectiveness or completeness of any information or data furnished hereunder or that the information or data provided hereunder may be relied upon. Multiple responses may usually be made available from different sources and it is left to the judgement of Users based on their specific circumstances to use, adapt, modify or alter suggestions or use them in conjunction with any other sources they may have, thereby absolving us as well as our consultants, business associates, Affiliates, business partners and employees from any kind of professional liability.

VBuy.in shall not be liable to You or anyone else for any Losses or injury arising out of or relating to the information provided on the Platform. In no event will we or our Personnel be liable to You or any third party for any decision made or action taken by Your reliance on the content contained on the Platform.

In no event will we be liable for any damages (including, without limitation, direct, indirect, incidental, special, consequential or exemplary damages, damages arising from personal injury/wrongful death, and damages resulting from lost profits, lost data or business interruption), resulting from any services provided by any third party or merchant accessed through the platform, whether based on warranty, contract, tort, or any other legal theory and whether or not we are advised of the possibility of such damages.

VBuy.in reserve the right to do any of the following, at any time, without notice: (a) to modify, suspend or terminate operation of or access to the Platform, or any portion of the Platform, for any reason whatsoever; (b) to modify or change the Platform, or any portion of the Platform, and any applicable policies or terms; or (c) to interrupt the operation of the Platform, or any portion of the Platform, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

Support Details
Mail : support@vsonlineservices.com
Phone : +91 - 7305991401
Time: Mon - Sat (9:00 AM - 7:00 PM)